Shipping policy

Below you will find the average delivery times for all our packages:

  • Once an order is placed, we require 1 - 3 business days to process the order. During the week this takes one working day, but if you order on Friday evening or during the weekend, it may take a little longer.
  • Once your order has been processed, it will be shipped and the delivery time is on average 5 - 10 working days.

We try to make the ordering and delivery process as easy as possible for our customers. If you have any questions or comments, please do not hesitate to contact our customer service. Below we explain how your order is processed and delivered.

Place an order
The ordering process at Chercler is as simple as possible. First you need to go to the product page and add the desired product to your shopping cart. To do this, click on the black "Add to cart" button. Here it is important to check whether you have selected the correct variants. If everything is in order, click on the "Continue to checkout" field. You must enter the correct address details on the information page. Check that all information is correct. If this information has been entered correctly, you can click on the "Continue sending" button. On the "Shipping" page you have the option to check the address details you entered. Please also note that every shipment is shipped completely free of charge. As a token of our appreciation for our customers, we always cover shipping and delivery costs. You can now proceed by clicking the "Continue to Payment" button.

You can choose from different payment options. At chercler.com, all payment options are SSL encrypted, which means you can always rely on a secure payment environment.

  • IDEAL
  • Creditcard (AMEX, Mastercard, Maestro, Visa)
  • Paypal account
  • Shop pay
  • Google pay

Once you have selected the correct payment method, click on the "Complete order" button and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you have any problems with your order, you can contact us at any time.

Postage costs
We pay the shipping costs for every order. All our products are delivered to your home 100% free of charge. There is also no minimum order quantity required.

Ship your order
Have you found the perfect look or accessory on our website? Then of course you want to enjoy it as soon as possible! That is why we ensure that your order is processed and shipped as quickly as possible. In order to offer you fair prices for our products, we have decided to collect packages in large quantities and send them all at once once the minimum quantity is reached. We hope for your understanding and willingness to help us create a better and healthier world. Please note: Like many online stores, we are very busy and delays may occur. Please take this into account when placing your order. We do our best to ship your order as quickly as possible. To ensure your order is shipped today, please contact us by email. Our service team is happy to advise you on the right solution.